All of EnvyTheme’s items come with six months of support and free lifetime updates for your theme.
Once the support period is up, you have the opportunity to extend support coverage up to 6 or 12 months further.
If you decide not to extend your support, you will still submit bug reports via email or item comments and always have access to our online documentation knowledge base.
Envato clarifies the item support policy here.
Our professional support team is ready to handle your requests. Support is limited to queries related to the theme’s features or issues related to the theme.
The standard support doesn’t cover providing any customizations or third-party plugins-related work.
You might consider enlisting a developer if you need help with anything other than minor customization of your website.
How To Start Receiving Support
- Click here to contact us.